Frequently Asked Questions

General FAQ’s

Planning a trip to Tofino? Our FAQ page covers everything you need to know about whale watching tours, Hot Springs Cove visits, bear watching tours, wildlife sightings, and what to expect on the water. Whether you're booking your first tour or returning for another West Coast adventure, find quick answers to help you prepare.

What should I wear on my tour in Tofino?
We recommend dressing in warm, layered clothing as conditions on the water can be cooler than on land, even in summer. Waterproof jackets, hats, gloves, and closed-toe shoes are ideal. We provide flotation suits on our boat tours to help keep you warm and dry.

Is it possible to get seasick on the boat tour?
Yes, it is possible to experience seasickness, especially on days with rougher ocean conditions. If you are prone to motion sickness, we suggest taking preventative medication before your tour and avoiding heavy meals beforehand.

Do tours go out if it is raining?
Yes, our tours operate in the rain. Tofino is part of a coastal rainforest, and rain is common. We provide gear to keep you comfortable, and wildlife viewing can still be excellent in wet weather. Tours are only canceled in extreme or unsafe conditions.

Is there a minimum number of guests required to confirm the tour?
Yes, tours require a minimum number of guests to operate. If the minimum is not met, we will contact you in advance to reschedule or provide a full refund.

Why do I need to check in and arrive 30–40 minutes before the tour?
Arriving early allows time for check-in, waivers, safety briefings, and getting properly fitted with flotation suits. This ensures the tour can depart on time and that everyone is prepared for a safe and enjoyable experience.

Can we book a private tour in Tofino?
Yes, private tours are available for those looking for a more personalized experience. Please contact us directly for availability, pricing, and customization options.

Is there a discount for booking multiple tours?
Yes! We offer discounts for guests booking multiple tours. When you book online the booking system will ask you to add a second tour before check-out to receive $10% off your second tour. If you decide to book another tour our office is happy to book you in and give you the second tour discount.

Do infants need a ticket?
Yes, all passengers, including infants, require a ticket. Age and size restrictions may apply for safety reasons, so please check with us in advance when booking.

What is the cancellation policy?
Cancellations for regular tours must be made at least 48 hours before your tour to receive a full refund. Private tours require a minimum of 72 hours’ notice for a full refund. Cancellations made outside of these timeframes are non-refundable.

Hot Springs Tour FAQ’s

Is the Hot Springs hike hard?
The hike to the hot springs is approximately 1.5 km (about 0.9 miles) each way along a well-maintained boardwalk. It includes some stairs and uneven sections, but is generally considered easy to moderate. Most guests with average mobility can complete it comfortably at a relaxed pace. It takes 30 - 40 minutes to way each way from the dock to the hot springs pools.

Will the hot springs affect my jewelry?
Yes, the natural mineral content in the hot springs water can tarnish or damage certain metals, especially silver. We recommend removing jewelry before entering the pools to avoid any potential discoloration.

What are the chances of seeing whales on the hot springs tour?
There is a good chance of spotting wildlife, including whales, sea lions, and seabirds, during the boat journey. While whale sightings are common, they cannot be guaranteed.

Are dogs allowed on the tour?
Dogs are not permitted on Hot Springs Cove tours. This is due to safety considerations, wildlife interactions, and park regulations.

Are restrooms available at the hot springs?
Yes, restroom facilities are available at the dock and at the hot springs pools, as well as change rooms.

Should we book the hot springs tour in advance?
Yes, we highly recommend booking in advance, especially during peak travel seasons. Tours often sell out quickly due to limited seating and high demand.

How long is the Tofino Hot Springs tour?
The full tour typically lasts around 6 hours. This includes the scenic boat ride, time to explore the hot springs, and the return journey.

Can you drive to the Tofino Hot Springs?
No. The Hot Springs in Maquinna Park are only accessible by boat or float plane from Tofino.

What should I bring on the hot springs tour?
We recommend wearing warm clothing, good walking shoes and a small backpack to carry your items in. We suggest packing your swimsuit, towel, snacks, lunch, 2 bottles of water and water shoes or Tevas to wear in the hot springs pools. There are no stores at Hot Springs Cove or portable water.

When is the best time to visit the Hot Springs in Tofino?
In our experience, there isn’t any better time to visit the hot springs in Maquinna Park. We offer this tour year-round.

Whale Watching & Bear Watching Tour FAQ’s

When is the best time to go whale watching in Tofino?
Whale watching in Tofino is excellent from early spring through fall. Grey whales are commonly seen from March to October as they migrate along the coast, while humpback whales and other species are frequently spotted during the summer months. Each season offers unique wildlife viewing opportunities.

When is the best time to go bear watching in Tofino?
Bear watching is best from spring through early fall, with peak viewing typically between April and October. During low tide, black bears often come to the shoreline to forage for food, making them easier to spot from the water.

Are the tours safe?
Yes, safety is our top priority. Our vessels are Transport Canada certified and operated by experienced, licensed captains. We provide flotation suits or lifejackets, and all tours include a comprehensive safety briefing before departure.

Can I bring my camera on the tour?
Absolutely—cameras are highly encouraged! Wildlife encounters and coastal scenery provide incredible photo opportunities. We recommend using a strap or waterproof protection to keep your equipment safe while on the water. We do not recommend tripods for photography on the boats.

Can I bring food or drinks on the whale watching or bear watching tour?
We prefer if you enjoy your food and drinks after your whale watching tour and bear watching tour. We do allow you to bring food on the Hot Springs Cove Tour but eat while you enjoy the park. We recommend packing items that are easy to manage and minimizing waste. Please note that alcohol is not permitted on our tours.

What if we do not see whales or black bears on our tour?
While our wildlife sighting rate for bears and whales is 95% there are a few days that we are not able to see them on the tour. If this does happen we will offer you a rain check for your tour to come out with us again on standby. This offer does not expire.

Can we see the Coastal Grey Wolves?
Absolutely but please note we do not see the wolves often - maybe 40 days a year on the Hot Springs Cove Tour, Whale Watching Tour and Bear Watching Tour. The best time of day to see the wolves is at low tide.