WANT TO JOIN OUR CREW?

Whether you are looking for a fun, busy seasonal job in tourism, a foot in the door to become a guide or work in our year round retail shop - The Whale Centre offers inspiring opportunities to friendly, passionate individuals. The Whale Centre is a great place to work in Tofino!

A list of our current opportunities can be found below. If you wish to be part of our crew please review the position and follow the instructions on how to apply.

GUEST EXPERIENCE AGENT (2 positions) - Start February 2026 and March 2026

Job Summary

You are the face and the first point of contact for each of our guests. Your approach must be friendly, professional and informative. Whether in person or over the phone, you will guide each guest though their entire pre and post purchase experience. Duties include selling tours, opening/closing the office, checking in guests, taking reservations and working with the marine guides and management to assure smooth running tours and departures. The office staff’s focus is on selling our educational whale watching, bear watching, bird watching and hot springs tours. You must be well spoken, out going, enjoy people and working in a team environment.

Desired Skills

Demonstrate superb attention to detail, a commitment to quality and effective time management.
Posses excellent interpersonal skills both written and verbal, with fluency in English.
Strong communication skills!
Follow up and complete all undertakings
Sales experience including operation of cash float and credit card machine.
Responsible, mature and loves the outdoors.
Basic knowledge of marine wildlife.
Available to work weekends, evenings and holidays.
Ability to speak other languages a bonus

Abilities