THE WHALE CENTRE - SIGHTINGS GUARANTEE
The Whale Centre enjoys a sightings success rate of over 95% for both Whale Watching and Bear Watching Tours throughout our season. Unfortunately, due to the inherent nature of viewing wild animals in their natural habitat, we cannot guarantee with 100% certainty that there will be sightings on every tour. To enhance the expected value that each of our guests deserve, we offer our lifetime, non-expiring guarantee: If you join us on a tour and you do not see a whale or bear, we will provide you with a rain check, allowing you to join us on another tour free of charge.
Guests using rain checks for Whale Watching Tours and Bear Watching Tours are obligated to make a reservation for any tours and are on a stand-by basis. Our rain checks never expire! They can be used on the same day, next year or in five years. If you have any questions regarding the Raincheck policy please speak to any of our team members and we will do our very best to help! Our main goal is to make sure you get out on the water to see wildlife.